Original topic:

S23 ULTRA sudden 70% to 0%

(Topic created on: 08-10-2023 06:30 PM)
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SteveR
Active Level 4
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Galaxy S
My phone was on charge and while using the phone the phone turned off. Wouldn't turn on. Plugged back into official original 65W Samsung charger and showed 0% battery. Turns on again. 
Wondering if anyone has had similar issues? 

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2 Comments
Kevinnaick
Active Level 6
Galaxy S
Go to support in members app and run phone diagnostics. Check what it says when you test battery and charger.Screenshot_20230810_101432_Samsung Members.jpg
Galaxy S
It looks to me that you might have to take your device to your nearest service
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