S23 FE Failure to Update Software in 2 years

[Electrikcabbage]

I've not had a single security or software update for my s23 FE since September 2023.

Not a single person at the Samsung call centres seem able to assist. 

This is highly upsetting as a lifetime Samsung mobile phone user. 

[DyleAlphasPhilips]

Take it to the nearest professional phone dealers to re-install the firmware. Maybe that might help sort out the issue..
NOTE: Back up all ur stuff to avoid data loss✅️

[Werner1]

Im using S23 FE ive recieved Android 15 UI 7 and May update South Africa