S22 plus green line issue

[Rk9114]

While i watching a movie the green line occurs automatically. Even my phone doesn't have any physical damage  but the green lines appears automatically..now please help me ..

 What can i do ?

 I want free replacement of my display .

 But i heard that there is no free display replacement facility available for s22 plus !!

 This is really a disappointed from samsung. 

 Please samsung add free display replacement policy for s22+ models

[Oldy4756]

visit service centre ask for same if they refuse get job sheet and file case in NCH app and complian to samsung ceo by email and wait.

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

We would kindly request you to visit the service center, and we hope they will be able to assist you after inspecting your device. According to Samsung policies, repair charges may apply. They will ensure you receive original parts at a genuine cost along with a service invoice.

Additionally, we are taking your valuable feedback regarding the extension of the list of models for the display policy into consideration.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[AppuMohan]

I'm having the same issue now. Service center declined saying there was a small scratch at the bottom of the device, then I got a call back from Samsung they also said rejection is due to the physical damage(a small scratch, actually). I went ahead and sent a request again. Today I got a callback and now they are saying S22 + is not included in the eligible devices.

I don't understand this. Multiple reasons to reject.

Please someone help me .. I can't let this go .. it's hard earned money .. 🥲

[Rk9114]

Same brother..its so pathetic

[this_is_mukulthakur]

haha the phone s23fe also get

[members22plus]

I got green line on my phone too after the update. This line appeared out of nowhere. Initially it was just 1 green line and now I have 2. I went to the service center and they gave me job sheet and told me free replacement is not available for S22plus and currently they are only offering for S22 and S22 Ultra