S22 plus - Green line issue - March patch 2025

[suryas22ult]

I got verticle green line issue in March patch update in my S22 plus model.

Below is the news article on Samsung extending free replacement for S22 plus other models untill Sep 2025.

https://www.sammobile.com/news/samsung-extends-free-screen-replacement-for-green-line-issue-until-se...

I visited service center and was denied free replacement since my device is bought out of India.

Anyone suggest what to do, live with green line?!

I dont want to spend 13k Rs for samsung mistake.

Decided not to use samsung products 🥲

[iamkkronly]

Oh man, that’s a tough situation. I totally get why you’d be frustrated. Samsung really dropped the ball on this one, especially with the green line issue popping up after an update that was their fault. The fact that you got denied for a free replacement just because you bought it outside of India is just another reminder of how bad Samsung’s support can be. They always seem to find a way to make things harder for their customers.

Now, since you're probably not gonna get any real help from them, here are a couple of options:

Escalate the Case – Honestly, if you haven’t done it yet, you could try escalating your case. Go beyond the regular service center and reach out to Samsung’s higher-level customer support. You might get lucky and have someone who’s willing to honor the replacement, especially if you push the point about how the issue started after an official update. You can even contact them through social media or public channels like Twitter or Facebook where they’re more likely to respond to bad press.

Third-Party Repair – If Samsung isn’t offering a free replacement, you could look into third-party repair shops. They usually cost less than the official Samsung repair, and some might even have the parts to replace the screen or fix the issue. If you’re going down this route, just make sure it’s a reputable shop to avoid messing up your phone more.

DIY Fix (if you're brave) – There are forums where people talk about DIY fixes for screen issues like this (for example, some suggest recalibrating the screen or using a specific app to try and fix display glitches). But... if you're not familiar with handling phone repairs, this could be risky. I wouldn't recommend it unless you're comfortable messing around with your phone’s internals.

Live with it or sell it – I totally get why you don’t want to pay 13k Rs for something that’s clearly Samsung's fault. You could try living with it if it's not too distracting, or you could sell the phone as is and cut your losses. But if you're done with Samsung, selling it might give you some funds to buy a different brand.

Honestly, Samsung's track record with issues like this is just wild. They're notorious for not owning up to their mistakes and putting the burden on the customer. Sounds like you made the right decision to consider jumping ship—there are other brands out there that might offer a better experience and actually stand behind their products.

[singhskrai]

you do realize that those green lines are not fixed things. One line will turn into 2 and those 2 will turn into 4 so on...
withing 1-2 months the screen will turn fully green

[iamkkronly]

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[deepak2905]

is s22 plus covered in the free replacement, i deposited my s22 + at center they told they don't know about free replacement for this model, and asked me to wait 1 week till the process my application for further clarifications

[suryas22ult]

As per the latest news s22 plus is eligible for free replacement even it is out of warranty.
I have see multiple articles on this from 19th April (recent)

In service center they told if mine is bought in India I would be eligible.

Check with customer care if service center denying.

[deepak2905]

hmm, abhi to deposit kiya h phone application process krne ka bola h dekhte h ho jaye to, nhi to bye bye samsung

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[ram_ram]

There is no free replacement policy in samsung now.my s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try your luck