Original topic:

S22 Ultra Sudden display issue

(Topic created on: 06-20-2024 11:35 AM)
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Rajeshnag
Active Level 3
Options
Galaxy S
Hi all,

Here is a sudden issue with my display of S22 Ultra, suddenly white bar is started to appear and shaded at side of the display. I'm sure there no is physical damage happened to phone.

Anyone facing similar issue. 

Regards
Rajesh



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36 Comments
Rajeshnag
Active Level 3
Galaxy S
If this is the case what's the use of buying mobile of worth lakhs to use for a year or two. We can buy every year new phone for less money. This is not expected from flagship device
Antonyee
Active Level 3
Galaxy S
Steps to be followed to get free/discounted replacement:

Go to Service center >> Create a job sheet >>They will give an estimate which you can reject.

You will get a callback from customer support team once you reject the SVC estimation. Explain them the situation how and what's the sauce.

Try pushing to the senior team members and ask for discounted price.

Please note : You'll only get free/discounted replacement price from Samsung HQ if your device doesn't have any major dents and no liquid damage is detected.

Best of Luck buddy!

If you like the advise please accept as a solution to help other users also, click on the 3 dots in the reply section of this comment and click on "Accept Solution" option. THANKS!
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PENGUIN18
Active Level 1
Galaxy S

Hey! I too faced the same issue! I've posted about this publicly on Twitter. Do retweet the same. 

https://x.com/Rohith50129066/status/1803769429173600627?t=o7K0-pLUKTbWEAgXUtcRzA&s=19

Rajeshnag
Active Level 3
Galaxy S
Did you got any solution to the problem?
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Rajeshnag
Active Level 3
Galaxy S
Dear ones ,
I have escalated the issue to Samsung India and handed over the device to service center for diagnosis.
Then they came up with solution to replace the display with no cost and also they asked me to change the battery , seems like it's related to battery also.
So now I got my device with replaced battery and display
But I paid all gst amount and battery cost. They only made display cost as discount
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Galaxy S
How much is the cost?
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Rajeshnag
Active Level 3
Galaxy S
I paid around 6k including GST of display, Battery and service cost
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