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07-29-2022 01:32 PM (Last edited 07-29-2022 02:14 PM ) in
Galaxy SI Bought S22 ultra upon release date.
From the 2/3 weeks, i have noticed some wobble with my power button.
I took it light at that time thinking it's couldnt be a big issue.
But now the power button is broken and popping out.
I reached customer care, they were mentioning we don't have stock and no one mentioned it doesn't cover in warrenty.
I roamed around 3-4 customer care centres from months.
Wasting my time.
Now after getting the stock they are saying it's chargeable and it doesn't come under warrenty.
I think is prevalent issue among the s22 ultra devices.
And conformed by few other forums online.
Buying a premium mobile is a joke here.
Amid buying mobiles at high cost we are getting cheap stuff.
And yes they are charging for the same.
The most barbarous customer service ever seen, that too for such premium customers
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07-29-2022 02:08 PM in
Galaxy S- Mark as New
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07-30-2022 03:23 PM in
Galaxy S- Mark as New
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07-30-2022 07:49 PM in
Galaxy S
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08-08-2022 04:19 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-05-2022 08:43 PM in
Galaxy S- Mark as New
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07-03-2024 09:56 AM in
Galaxy S