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02-02-2023 12:55 AM in
Galaxy SAt present I have s22ultra with jio sim and S4 watch with esim. From past 20 days facing serious network issues. Not able to call, voice breaks in between calls, people call but my device doesn't ring and above all doesn't even register those calls. Every day something new is happening. I have tried to resolve it every possible way. The jio store guy says they are upgrading to 5G some tech issues will be there with network. But it office most of all use jio on Android Apple, all of them are not facing 1% of what I m going through. I even tried another carrier airtel sim. But with Airtel too issues are same. Yesterday I tried turning off Bluetooth, surprisingly my S4 watch with esim was working as a phone far better voice clarity and network. Today I called Samsung call center, they told me to download a recent patch, which to didn't helped.
Till the time I'm connected to wifi some respite is there. But once out of it, complete network failure.
Just 15 days earlier I could talk or surf net all around building area be it basement or stairs or even inside elevator.
My life is hell now.
Please help me out
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02-02-2023 03:02 AM in
Galaxy S- Mark as New
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02-02-2023 06:53 AM in
Galaxy SWill give you today's review by eve.
But please help me out, now I am unable activate airtel physical sim in either slot. If I try switching Airtel on jio esim switches off automatically..
To get out of 1 problem, now I have 2
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02-02-2023 06:23 AM in
Galaxy S- Mark as New
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02-02-2023 08:42 PM in
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02-04-2023 05:48 PM in
Galaxy S- Mark as New
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02-04-2023 05:48 PM in
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02-16-2023 03:42 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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02-24-2023 12:48 PM in
Galaxy S- Mark as New
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06-22-2023 05:28 PM in
Galaxy SI tried with changing the sim but it won't work.
Could you please suggest the resolution of it.