S22 Ultra Android 13 Update Camera problem!

[ClaytonDolien]

I updated android 13 and one ui 5. From that the camera zoom is not working properly. When i zoom to something around 2 to 3x it comes black till 19-20x.

[vinayshah]

Try clearing cache and app data by going to settings->apps->camera. Hope that works.

[ClaytonDolien]

i did clear data and cache.. switch off and on.. still the same from 3x to 10x it turns black 😵 💫

[ClaytonDolien]

Its working now.. But i cannot say anything about how it went through 😛😛😛

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support