Original topic:

S22 ULTRA Fast Charging issues

(Topic created on: 06-08-2025 08:26 PM)
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DinoSebastian
Active Level 4
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Galaxy S
I've been experiencing a serious fast charging issue ever since updating to Android 15. After the update my phone no longer charges in fast mode and it's extremely frustrating. I've already tried switching cables and adapters of samsung itself to check if this is caused due to any issues with my cable and adapter and even tested various power sockets—none of these made any difference..Everything else seems to be working fine, so it's clear this issue began after the update. Previously, my phone would charge from 41% to 80% in about 25 minutes. Now, it takes nearly an hour to reach the same level, which is a significant downgrade... This latest update has really messed things up.
10 Comments
DinoSebastian
Active Level 4
Galaxy S
This is the situation 1748712541175.jpg
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Galaxy S
Does it anytime shows superfast charge earlier or only fast charging ?
DinoSebastian
Active Level 4
Galaxy S
Used to show super fast charging! It shows even now while plugging the cable for like 5 sec and goes back slowly charging
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Galaxy S
I guess then you have tried for factory reset as well.
If not try once. Cz in my case my super fast charging is improved a lot after oneui7. It may be a issue you can try wipe cache or factory reset after data backup.
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DinoSebastian
Active Level 4
Galaxy S
I tried cache clearing but no hope!
I doubt if the issue will solve after factory reset
Everything was good, once i updated the issue started
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● We always recommend to use genuine Samsung charger for charging your device.

● Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged, then kindly visit your nearest service center to get it replaced.

● Kindly check the charger functionality with a different device or try to charge the same device with a different charger.

● Check charging: If rating is 15W or above: Kindly try to charge the device in a non-inverter socket.

● If you using normal socket: As a safety measure Fast charging may not support, while you are using the device hence, request you to keep the device idle and check the charging performance.
Note: Kindly open Device care from settings > tap on Battery > tap on More battery settings > Fast charging > Turn on.

● Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

● Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

● Kindly check if ''Multiple applications'' are running in the background of the device. When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

DinoSebastian
Active Level 4
Galaxy S
Have done all this troubleshooting steps!
This is to do with the latest update and nothing else
Just get this sorted ASAP
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DinoSebastian
Active Level 4
Galaxy S
I need a solution for this

This is terrible.
To charge till 80% 1748792783967.jpg
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NagendraMorla
Beginner Level 4
Galaxy S
I am facing the same issue fast charging is not working i have tried different scokets and cables no use its showing only charging