Original topic:

S22 ULTRA - ECHO PROBLEM

(Topic created on: 03-15-2022 08:38 AM)
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Dev288
Beginner Level 2
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Galaxy S
I bought the new s22 ultra, however whenever im talking to someone on speaker. They say their voice is echoing and its very difficult to talk.

Anyone have a solution?
38 Comments
Galaxy S
I don't have such issue, can you test it using your second device or from a friend or family? If the problem still persist report to Samsung butterfly building or at mall of the emirates
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Samsung_specialist
Community Manager
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Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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Galaxy S

This link does NOTHING to trouble shoot or address the problem!  There is NO fix for it!!!!

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URDONE4
Beginner Level 2
Galaxy S

I too have this same problem. Phone is about 2 weeks old. Never been dropped or wet. Every person whom I speak with on speaker phone tells me that there is a terrible echo. It is 100% consistent across everyone I talk to on speaker, regardless of the device they are calling me from (Android, Apple, land-line, etc.)

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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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Gerberdaisy04
Beginner Level 3
Galaxy S

This is not the first samsung that I've had where I hear my own voice.  Other two phones were replaced. I don't want to talk on this thing and when I have to I get angry. 

BillG08210
Beginner Level 4
Galaxy S

Same here, $1200 phone, ridiculous!

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Vishyvish
Beginner Level 2
Galaxy S

Hi. I jus sorted this issue with help of Samsung helpline:

Go to settings 

General management 

Reset

And click Reset all settings. 

No data will be lost.

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Galaxy S

Did your problem ever get addressed?  I'm guessing NOT, as they KEEP putting this USELESS link to their website.   I've been dealing with this since March myself and no one at Samsung  (AKA Asurion) can fix the problem.  I am still under Samsung Warranty and all Asurion want's to do is START a claim.  This is NOT a claim issue, it is a lemon issue!  This phone is **bleep****.  It's a great phone IF they will EVER address the MAJOR problem that is happening.  I get this SAME problem and never know which of the 3 speakers is going to make this happen.  One time it is the speaker phone part, another time it is the earbud, or the actul phone when put up to my ear.  I never know which one is going to echo on the other end of the line for my callers.  I have have since taken it into Asurion and they did a diagnostic test and NOTHING came up?  Really?  Only thing they suggested that it may be the speaker, by where you charge the phone, that is NOT shutting off and causing the echoing problems.  They informed me that there was no software issues and that this could be the problem.  I am now waiting for the speaker to come in to see if it fixes it.  If it doesn't THEN and ONLY then will they send it in for a replacement.   There are so many people having this issue and I NEVER see ANYTHING about acutually address the problem, let alone fixing it.  These phones cost way too much money for this aggrevation and a lot of time spent on trying to fix it ourselves.  ***COME ON SAMSUNG GET IT TOGETHER ALREADY!  I have NEVER had this problem with ANY of my Samsung phones, merchandise.   

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