We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Check after rebooting your device.
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)
