Original topic:

S21FE Fingerprint Sensor issue

(Topic created on: 11-12-2024 11:10 AM)
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anshhshs
Active Level 1
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Galaxy S
Finger sensor not working properly window popping up like sensor got corrupted it's asking customer need to calibration. Need support on this
6 Comments
steve456
Active Level 2
Galaxy S
Same with with me
anshhshs
Active Level 1
Galaxy S
Since when you got the issue
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steve456
Active Level 2
Galaxy S
October update
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Galaxy S
Not facing such issue, i have exynos variant
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anshhshs
Active Level 1
Galaxy S
Today I got the issue
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you mentioned the fingerprint sensor shows calibration needed. We would request you to visit the nearest service center of Samsung, because your Samsung Smartphone needs physical inspection, as it is a hardware problem and will be resolved better by service engineers.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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