Original topic:

S21 ultra rear 1x camera has a burnt line in night mode

(Topic created on: 02-17-2022 05:20 AM)
234 Views
WaqasEjaz
Active Level 1
Options
Galaxy S
Recently when i tried to take a photo in night mode i noticed a burnt line on photo. Is someone else facing the same issue? Whether it's a hardware or a software issue. Hoping for guidance 🙏 
#s21ultra #rearcamera
7 Comments
WaqasEjaz
Active Level 1
Galaxy S
Could someone explain this line? 😳20220213_000415_111962_1644696271.jpg
0 Likes
VikrantTambade
Active Level 10
Galaxy S
Hi,
I don't see any such line on my S21Ultra.

Do you see similar line while using other camera modes & /or while using ur phone normally?
WaqasEjaz
Active Level 1
Galaxy S
I see this line only while using 1x camera and specifically in dark.
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Galaxy S
Does it happen always? Or just for that picture itself?
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WaqasEjaz
Active Level 1
Galaxy S
Yes. It happens always.
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Galaxy S
I don't have this issue, in other modes it's fine?
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/