Original topic:

S21 ultra green vertical line issue

(Topic created on: 02-08-2023 05:00 PM)
533 Views
deepu141295
Beginner Level 2
Options
Galaxy S
Bought s21 ultra in Aug 2021 , I'm facing vertical green line issue for past one month.
Kindly solve my problem. 

1.i have tried with safe mode option 
2.reset option 

Still facing the green line in my display 
@samsunghelp 



7 Comments
Anshu
Active Level 10
Galaxy S
Sorry to say.....Display is gone. Display will be replaced.
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deepu141295
Beginner Level 2
Galaxy S
Can I use it with the line? Already it's a month since I got the vertical green thin line...
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Anshu
Active Level 10
Galaxy S
Ya....it will keep multiplying...and one day you have to take the ultimate decision to put of the ventilator.
Also wait for next update if our prayers get heard it might get resolved.

If it came with update might also go with another update.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
What did you do? Did you try giving it to service center?
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tanishqa30
Beginner Level 2
Galaxy S
Iam also facing the green vertical line on my phone display S20 plus
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Tutu1973
Beginner Level 2
Galaxy S
I am using s21 ultra 5g. I am also facing the same problem.
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