Hi community s21 fe users facing network issue from few months it's very inconvenience while using data Even in outside area why still the issue not solved. I done factory reset also but still issue not clear !samsung please take action as soon as possible. How to use with this issue long time??? We choosing s21 fe only reason is better experience but this network issue very disappointing everyday please fix the issue otherwise get back all the issue device 🙏
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on Network operators. Step5: Select automatically. Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Step6: Tap on OK. Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
I am still facing issue after these settings updates, I am utterly disappointed with samsung service and the support. Please provide permanent solution.
