Original topic:

S21 fe is having constant frame drop while recording slowmotion

(Topic created on: 04-26-2023 03:01 PM)
509 Views
bhasi007
Active Level 1
Options
Galaxy S
This issue has been addressed a month after the purchase I don't know why Samsung is not fixing this issue I have reset my device twice cleared camera data I have done all the solution which have been provided from the customer service but still the issue is there kindly fix this via software update it's getting frustrated while trying to record on slow motion @samsung hope you guys will fix this issue 
10 Comments
7419455270
Beginner Level 2
Galaxy S
Ugud
0 Likes
satzh_3223
Active Level 7
Galaxy S
Any solution?
0 Likes
bhasi007
Active Level 1
Galaxy S
Till now I haven't found any solution bro anyhow Samsung should fix this soon
0 Likes
MrBiswas02
Active Level 3
Galaxy S
Clear your phone storage, and try to keep upto 70 per of your storage 🤘.
0 Likes
bhasi007
Active Level 1
Galaxy S
It actually worked now there is a very good significant change in normal slowmotion videos the amount of framedrop has literally reduced alot thanks for the valuable tip bro
MrBiswas02
Active Level 3
Galaxy S
Yes bro because the same problem would happen with my friends 🤘. Now enjoy your new lag free phone.
You can also wipe your cache by showing any youtube videos. After this you also can notice a huge change in your phone performance and your phone will run very smoothly. 🤘
https://youtu.be/1pGd71Na17E
Thank me later🤘
bhasi007
Active Level 1
Galaxy S
Ok bro I will try this and let you know
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
JigneshGoyani
Beginner Level 2
Galaxy S
I am also getting frame drop issue in normal slow motion videos. I tried clearing app data. But still no luck. As I can see that many people facing the same issue, Samsung should rectify the issue and provide a fix.
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