S21 Ultra WiFi dropping

[ZJSpecialized]

I have my S21 Ultra for almost a month. Been experiencing wifi connection dropping and not connecting to my home wifi router. The S21 Ultra device assumes the network quality to be poor, although the other Samsung devices, Samsung A70, Samsung S9, Samsung A50,  does not experience the same wifi dropping issues on the same wifi network.

[Maps_sam07 · Accepted solution]

Hi ZJSpecialized 

 Please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[Samsung_aOfaIfX]

Did restore factory settings , same problem even i cant download the new apps and updates

[ZJSpecialized]

Hi

[ZJSpecialized]

thanks for the guidance provided. I have found that your suggest fix is not working at all.

[Maps_sam07]

If the issue still persists, please take the device to the service center for an assessment: 

https://www.samsung.com/za/support/service-centre/

[SandraVerkerk]

I am having the same issue and have tried all of the listed suggestions.

• My nearest service centre is 1,700km away, what else can you recommend??

[ZJSpecialized]

Figured the solution to my problem out.
Go to: settings/connections/wifi/advanced/ Switch to mobile data.
Turn the switch to mobile data function off

[Urf]

Thank you, this was my issue too

[MrWesam]

Hi dears

Did any ony find a solution for this issue??

Thanks in advance