S21 FE network issue while using dual SIM.

[iM20]

Hello guys, I am facing a weird issue with my S21 FE from the day 1. I have my Jio SIM in slot 1 and BSNL SIM in slot 2. I mainly use internet through Jio. But the issue is, if both the sims are activated and if Jio mobile data is turned on, the Jio connection stops working very often. After every few minutes interval, only the "up arrow" below the LTE sign is shown and the "down arrow" remains grayed out (screenshot added). Both the calling features (if anyone calls me during this time, it is said that my phone is switched off) and internet don't work for a few seconds and then again it starts working for a few minutes. It happens again and again. But if I deactivate the BSNL SIM, this issue doesn't occur.

Have any of you come across the issue? If yes, then please let me know how to solve this. Thank you.

[skk18]

Still facing same issue as decribed

[iM20]

Since then I have stopped keeping my 2 SIMs activated at the same time. Both the SIMs are there in the phone but I always keep the BSNL SIM in disabled condition. Only when I need it, I enable it. So, this problem doesn't occur anymore.

[skk18]

Same issue to my mobile also.

[skk18]

Not of the updates solved our problem in samsung s21fe

[iM20]

True, unfortunately.

[jubailelikkottil]

I am also facing the same problem. Once I got a solution. Go to settings and set 2g only for BSNL problem will be solved. But if you update your phone the 2g only setting will dissapear, again starts the problem