I have been noticing there is a lag in the front cam of S21FE during Whatsapp calls. I have seen some suggessions from samsung to clear the corresponding apps cache..and i did it..still i dont see any improvements. Is it a product bug ? Can anyone help me fix this issue?
I meant the network speed in your phone. The modem used in S21 FE is subpar in my experience. So in general I get poor network speeds compared to my other devices.
I think when I enabled the background image or colour during video calls this happens, coz I am guessing it is taxing on GPU or smth(and that's why it lags)
If it lags in normal video calls, then it could be your network's problem
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.
If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
