Original topic:

S21 FE heating after sept update SD888

(Topic created on: 09-30-2024 12:38 PM)
288 Views
ani770
Active Level 3
Options
Galaxy S
Did anybody notice phone is heating much more after updating to sept update.
Even on 4G and whatsapp it heating for me.
5 Comments
Error401
Active Level 2
Galaxy S
I haven't faced any heating issue or such but I am observing that the battery backup has increased after the September update. Do let me know if anyone else has also felt the same.
ani770
Active Level 3
Galaxy S
I am sitting in AC room still its heating dont know why🥲
Error401
Active Level 2
Galaxy S
Restart the phone. If it doesn't get resolved then reset it.
Galaxy S
Exynos version also heating 🔥 🔥 lAnd battery backup also went down.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes