Original topic:

S21 FE Greenline issue then Motherboard dead at service center.

(Topic created on: 12-07-2024 01:28 AM)
102 Views
Dipak1701
Active Level 1
Options
Galaxy S
They said they will replace the screen but during servicing they ruined the motherboard. after replacing the screen they are saying that the motherboard is gone . What can I do now... Please help me....
3 Comments
TechieUS
Active Level 7
Galaxy S
Try to file online complain in consumer court with all the relevant details. As other users has also reported similar issues, green line is not your fault, going to service center is also not your fault but a right step and motherboard dead is also not your fault. Just make sure nothing wrong was done from your side. Be it physical damage signs or system overboosting, exposing to temperature extremities. Good luck.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already visited the service center we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful for us to resolve your issue.

Warm Regards,

Samsung Customer Support

 
Dipak1701
Active Level 1
Galaxy S
They offered me 98% of the motherboard cost....😙