Original topic:

S21 FE Battery Draining and Over Heating.

(Topic created on: 11-12-2022 10:57 AM)
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Brunorelf
Active Level 1
Options
Galaxy S
Almost I have used this model for more than 6 months, when it comes to normal usage the battery stands maximum upto 5 hours not more than that, even though I'm not using not more than 4 to 5 apps everyday.

And then Heating - while I'm using just mobile data the device getting started to heat unconditionally and also it increases the temperature continuously even in the monsoon season.

I hope samsung should take care of this device issues, else using of this device is a nightmare. Spending more money on this device is useless when bugs or not fixed.
3 Comments
Diablo2212
Active Level 7
Galaxy S
I have no such issues with my S21FE. Battery drain overnight is 5 to 7% . The inly time my device touches 41*C is while changing, else it's always around 37-38*C which update are you on and have you ever factory reset your device? What's the SoT as i get around 5 hours 20 minutes
Brunorelf
Active Level 1
Galaxy S
Latest software, I have contacted the service centre also, they simply flash the device and gave, not solved anything.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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