Original topic:

S21 FE 5G front camera foggy image

(Topic created on: 05-19-2023 02:35 AM)
1428 Views
JonSnow2209
Active Level 3
Options
Galaxy S
Whenever i click photo from front camera using flash, the image is foggy with circular vibgyor effect
But without flash it works fine
But the camera quality is downgraded after the april 2023 security patch update.
The software can't take out the full potential of the camera.
Its need to be improved
Camera quality downgraded in S21FE from april 2023 security patch update. Even the main back sensor lacks in evening (not even night)
9 Comments
Mr_Gautam
Active Level 7
Galaxy S
Yes, that's what I observed in my S20 FE.
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Sid_Karna
Expert Level 5
Galaxy S
They downgraded the camera so that they can sell the overpriced A54 by marketing its camera.

However, the glare while using front cam is due to the type of screen guard you are using. Does your screen guard cover the camera or is there a cut out(hole) for the front camera?
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PrashiPatel
Expert Level 1
Galaxy S
Yup
JonSnow2209
Active Level 3
Galaxy S
Bro but earlier this problem of glarr was not there.... I usually take selfies with flash, but it turned out to be crystal clear

But now it looks like a photo with circular border with vibgyor effect and in the centre it looks like some filter is applitled to turn it dull/foggy
Sid_Karna
Expert Level 5
Galaxy S
Ic..ok bro. I thought it was same from the beginning.
rahuls2611
Active Level 4
Galaxy S
April 2023 update is worst and **bleep** update. Its actually handset downgrade update particular camera section.before update it was great camera shot moon clear. And now lens can't focus . Image come out blurry.20230414_040557_1000059966_1681425724.jpg
JonSnow2209
Active Level 3
Galaxy S
Yes exactly
Overall performance is also decreased
Now it feels like any other oppo Xiaomi phone
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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JonSnow2209
Active Level 3
Galaxy S
Already followed all the step and reported error. The solution they provided is to visit service centre. This is totally a software issue and can be resolved from software update without visiting the service centre