Original topic:

S21 FE 5G SMS Issue

(Topic created on: 11-30-2022 05:18 PM)
172 Views
MAA110
Active Level 6
Options
Galaxy S
I am not receiving the sms,  if I turn on flight mode then I am receiving the sms, this is the basic thing and samsung is not able to dux this from past two years. Any body has solution for this?
7 Comments
rishisaigal
Active Level 3
Galaxy S
Did you try resetting your device?
0 Likes
PraffulSingh
Active Level 5
Galaxy S
Issue with service provider not device
0 Likes
mr_Kingtiger
Active Level 7
Galaxy S
The most funniest part of your blaming is that S21FE 5G was launched only this year and you are facing this issue from past 2 years. Just think is it the phone problem or network problem?!
MAA110
Active Level 6
Galaxy S
I mean this problem exist in other devices also like A50 , M52 that is the reason I mentioned 2 years
0 Likes
mr_Kingtiger
Active Level 7
Galaxy S
I don't know about that
Why don't you visit service centre when you facing this issue from past 2 years?
0 Likes
Devsaharan
Beginner Level 2
Galaxy S
Same issue I am facing. I have Jio SIM.SMS not getting delivered. My 2nd Sim is airtel but no issue with that. I think it's not supporting jio sim specially at low frequencies which are used when our phone use signals of low frequency when we are somewhere indoor. I hope new update like android 23 with UI 5 will resolve this issue. I went to jio service centre they said it's ur handset issue. When I use Jio sim in another mobile I don't face this issue.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes