Original topic:

S20FE 5G Terrible Slow motion & Super Slow motion Video Quality after android 13

(Topic created on: 12-22-2022 08:59 PM)
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Anonymous
Not applicable
Options
Galaxy S
Slow motion & Super Slow motion video quality got completely destroyed after Android 13 update. Even in good lighting condition. Especially Super Slow Motion. If you look at Super slow motion closely it feels like someone put some dirt in the lens which wasn't the case before even in bad lighting condition. Rest of the Video or Camera functionality working properly. 

Any solution?
S20FE 5G THL

5 Comments
Anonymous
Not applicable
Galaxy S
Some References photo of Slow mo, super slow mo and pro mode videoScreenshot_20221222_213213_Gallery_1000075048_1671723133.jpgScreenshot_20221222_213135_Facebook_1000075046_1671723095.jpgScreenshot_20221222_213239_Video Editor_1000075050_1671723334.jpg
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Mnkg279
Active Level 7
Galaxy S
Sir, i want to know your opinion that should I update my phone s20fe5g software or not, means if yes then new features but if not then phone will work all good on current software version.
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Anonymous
Not applicable
Galaxy S
I would recommend you stick with Android 12 for now.
Cant say for other units but My unit's(8 128) battery backup got worse, wide angle lens feels a bit soft (not sure tho) , stuttering, feels less smooth, multitasking using Goodlocks' MultiStar shortcut became really annoying, some working app after update started to crash.

TL;DR: No stability
forzerofor
Active Level 3
Galaxy S
Yes in s21FEScreenshot_20230103_083935_Camera.png
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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