Original topic:

S20 plus green line on screen after updating to UI 4.1

(Topic created on: 04-18-2022 05:57 PM)
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Members_vMJC4eO
Beginner Level 2
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Galaxy S

IMG-20220418-WA0000.jpg

All of a sudden about an hour ago my phone Galaxy S20+ has got a vertical green line while watching a video. The phone didn't had a fall or hit by something. It's awful just after warranty period lapsed this happened. If I am not wrong many other users are facing the same issue. And this is definitely samsung fault. Kindly resolve the issue.

15 Comments
ravi5
Active Level 4
Galaxy S
Today suddenly on my s20 plus phone also same green line issue
What should I doScreenshot_20220420-085532_Chrome_97634_1650425133.jpg
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aktanu004
Active Level 4
Galaxy S
Same issue occurred with my phone
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Pratheep007
Active Level 9
Galaxy S
Please join this thread to represent the issue collectively ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS. Post your grievance once again in this group.
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Pratheep007
Active Level 9
Galaxy S
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance. We need your support too.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
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Samsung_698ggkv
Beginner Level 3
Galaxy S

Hi am also getting same issue for s20plus after update how to approach samsung sp that they will resolve the issue free of charge, I also didn't drop my phone

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