Original topic:

S20 plus green line on screen after updating to UI 4.1

(Topic created on: 04-18-2022 05:50 PM)
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AlistairDsa
Active Level 1
Options
Galaxy S
Dear Samsung.


I am writing to you because what I have experienced with my S20 plus is truly unacceptable, When I updated my phone to the latest UI 4.1 after the update a green line appeared on my phone.

My phone is just over a year old and I would like to add that it was never dropped or has any physical damage to it. 

How can you provide such a inferior product especially one which is supposed to be your flagship phone?

I seek immediate resolution to this issue or will raise this issue to consumer forum for deficiency in product & service, as well as social media.

I have attached an image of the phone below.

Looking forward to hearing from you soon.

image


10 Comments
Pratheep007
Active Level 9
Galaxy S
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance. We need your support too.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
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