Original topic:

S20+ calling and recieving problem

(Topic created on: 05-10-2021 03:34 PM)
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Akashi000
Active Level 3
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Galaxy S
It happened early may update I believe..the both ends of the caller and receiver are not able to listen the voice..I tried checking the microphone by recording something it works fine...tried some online solutions it worked for some calls but it didn't eliminate the problem completely...need some help regarding this problem I'm facing..
12 Comments
Galaxy S
Also, can try putting the Sim in another device to see if it's an operator problem or your phone's.
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Akashi000
Active Level 3
Galaxy S
Ok I'll try this too..
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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