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03-09-2020 12:17 AM in
Galaxy S- Tags:
- S20
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03-09-2020 01:03 AM in
Galaxy S- Mark as New
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07-27-2022 01:07 AM in
Galaxy SI guess it depends on where you buy it from. Every since my payment are finished I have had trouble with this phone. Initially I was a big fan of Samsung. I have a great TV. But I am disappointed in this Samsung S20+ G5.
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03-09-2020 10:53 AM (Last edited 03-09-2020 10:55 AM ) in
Galaxy SCheck your internet service provider.Or simply check the same wifi on other phone.Maybe its due to slow internet.(exclamation mark in wifi icon means your internet is very slow or not connected at all).
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03-09-2020 07:55 PM in
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03-09-2020 08:23 PM in
Galaxy SThen maybe its due to wifi and bluetooth interference(wifi and blutooth uses same 2.4Ghz frequency which can interfere with each other).So,try to connect your phone with a 5Ghz wifi network.(set router to 5Ghz band if its a dual band router)
More info about interference-
https://www.codejourney.net/2017/04/wifi-and-bluetooth-interference-diagnosing-and-fixing/
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12-12-2020 10:37 PM in
Galaxy SJust wanted to say this fixed my problem. 9 Months later apparently it's still an issue with Samsung S20. I turned off my 2.4Ghz frequency and haven't had instability issues since.
Restarting Router did not work.
Restarting Phone did not work.
Resetting Wi-FI settings did not work.
Clear phone cache did not work.
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03-10-2020 12:21 AM in
Galaxy SAnyways.. I tried changing channels as suggested in article, still now relief..
Only option left is to bring a 5Ghz router.
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03-11-2020 08:42 AM in
Galaxy SSo technically this is a bug in S20 phones that Bluetooth devices connected with WiFi router being 2.4GHz, WiFi doesn't work!!

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03-12-2020 12:06 PM in
Galaxy SHi there,
Please follow the below mentioned step to resolve the issue:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
>Once try to connect with any other router.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
