S20 Ultra 5g Issue

[KeithF]

Hi Guys,

I have an S20 Ultra, Felt like I wasn't getting the most of the phone so just switched providers to one offering 5G, New sim arrived, Popped it

in and nothing but 4G!  Network Mode is 5G/LTE/3G/2G so that is correct, Have been out and about in other areas and not seen 5G on my device once!

Spoke with my carrier and they said all is good, Checked the coverage map and should be seeing it non stop!

Any thoughts on this?

Thanks in advance

[TechyKamal]

Jan or Feb