S20+ Screen Uniformity Issue

[siddharthpanda]

Hi. Can someone with the S20 series verify if their handsets have a grey uniformity issue?

Open Google Assistant in dark mode or open the OneUI settings page in dark mode with low brightness (20-40%) in a pitch dark room.

Do you see some areas of the screen being faded whereas others are accurate?

[Uzzi_shaikh]

No i didn't observe anything on my s20.. Though I feel brightness is dim in comparison to my S8.. Not sure if this is deliberate by Samsung or issue of this handset

[Samsung_Support5]

Hi there,

Please perform following steps to resolve the issue:

• Adjust brightness of the device then check it. (Setting> Display>Brightness)
• Perform reset settings(Settings >General management >Reset >Reset settings)

• Sometimes 3rd party apps may also cause the issue so check your device in Safe mode.
• Check the availability of software update in your device.

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members