S20+ Green Horizontal line issue

[rony023]

My phone is 14 Months old now. Today, my phone is showing Green Horizontal line in the middle of the screen splitting screen in tho two parts. My phone is in a brand new condition. I never play games or use any heavy software on my phone. It Never fall down since 14 months. The Service center is asking me to replace a screen and costing me Rs.15,500/-

Please help. I just finished my EMI for this phone and new expense occourd.

Not satisfied with the product 😕 

[SubhajitDasgupta]

Send feedback in get help option

[rony023]

Thank you.. Posted

[imshekhars]

You can try down grading your OS, as many users are facing the same problem after updating their phone to newer version

[rony023]

Thanks, but downgrade will again cause an issue. And service center don't do official downgrade. Why Samsung don't release the patch to resolve the issue?

[Astrobeast]

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

[rony023]

Thank you so much Friend.. 💓 💗

[Astrobeast]

Mail your issue at samsung ceo you get free screen replace with a job number

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Pratheep007]

Please join this thread to represent the issue collectively ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS. Post your grievance once again in this group.