Original topic:

S10 lite figerprint issue

(Topic created on: 07-03-2021 11:53 PM)
396 Views
sweetheartjigss
Active Level 4
Options
Galaxy S
Any one have s10 lite and have fingerprint issue plz comment down below . I have finger print issue i replace finger print sensonr but still issue is same and thay said that  this promblem came form motherborad but i have no any issue that i need to change the whole board  . Service center said motherboard cost 17000 .
Please any help me 
6 Comments
GRJ
Active Level 1
Galaxy S
Ya, its Problem related from motherboard and its need to change.
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Galaxy S
But how its new device 1year and 2 months
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GRJ
Active Level 1
Galaxy S
Was your mobile dropped?
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Galaxy S
No
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Galaxy S
Is your phone under warranty?
What exactly issue are you facing in Fingerprint sensor?
Do check with other Service center.!!
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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