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11-08-2021 05:29 AM in
Galaxy SI really need help. The recent playlists I have added to my S10 are not showing up in the Playlist Folder. The old playlists are there and will play but the new ones I made today won't display. I opened "display hidden files" and the m3u files are listed in the Playlist Folder for the new playlists I just made today but do not display in the Playlist Folder on the Samsung Music app on the phone. I've tried deleting the new music files and removing the m3u file from Playlist on the phone, then making a new playlist and m3u file in WMP, then coping the new playlist and m3u file to the phone and putting the m3u file into the playlist folder. The new playlists still do not show up in the Samsung Music app. Any help will be appreciated. Thank you
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11-13-2021 01:30 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
