Original topic:

S10 Lite Network Issue ...

(Topic created on: 08-12-2020 11:36 AM)
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GauravK21
Expert Level 3
Options
Galaxy S
I've been using S10 Lite since 17th of July and I'm facing Low Network Reception issue since Day 1 .. 

I've using S9+ since 2018 and I never faced Network issue in that device even indoors.

I've been using JIO and Jio Tower is also installed just only about 100M from my Home but still I only get around Maximum 2 Bars and Data Speed is also Low as compared to S9+...



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On S9+ I usually get around -92dBm but on S10 Lite I'm getting-111dBm on same Location 😕😕
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Personally I thought a phone with Snapdragon 855 Processor should have a good Network Reception as compared to Exynos Processors found in mostly all Samsung Phones whether it's Mid-Range or Flagship but I was Totally Wrong 🤦🏻‍♂️🤦🏻‍♂️


I lnow Software Update will not fix this issue as it's and Hardware issue but Samsung can increase the Frequency of antennas in Device by pushing Software Updates ..
GauravK21
Expert Level 3
Galaxy S
No for me the problem is only Indoor Network Reception otherwise Speed is very good on my Rooftop ..
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bsj
Active Level 7
Galaxy S
may be there is more interference indoor 🤔 .. i think 8.6 mb is not good🧐 actually speed should be minimum 13 mb bcs it offered 25 mb when it launched ....
GauravK21
Expert Level 3
Galaxy S
I get this kind of Speed on JIO when I'm outdoor or on my Terrace..
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Galaxy S
facing similar issue...my S6 used to have much better signal reception than my current Note10 Plus.... this phone is really not good in signal receiving...

GauravK21
Expert Level 3
Galaxy S
Don't know much about Note 10+ but earlier Samsung Phones has really good Network Reception..
Galaxy S
Now they are making Samsung an absolute expensive S H I T by making worst hardware and software...
GauravK21
Expert Level 3
Galaxy S
No I disagree here Software is very good compared to Stock Android and Other OEMs but Hardware is little bit disappointing..
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Samsung_Support5
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

GauravK21
Expert Level 3
Galaxy S
Already tried these ...

Still No Luck ...
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Vyshakh99
Active Level 1
Galaxy S

Hi Gaurav, I am facing exactly the same issue with my s10 lite!

Dont know what to do :(