Original topic:

Rotated images while sharing to whatsapp

(Topic created on: 08-07-2021 11:22 PM)
438 Views
nishantbhb
Active Level 3
Options
Galaxy S
Whenever I share images to whatsapp it rotates. Any idea how to fix this? Please don't suggest switching to jpeg. I want to to use heic.
7 Comments
Galaxy S
Can you attach an screenshot please
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nishantbhb
Active Level 3
Galaxy S
Here it is.Screenshot_20210807-221453_WhatsApp_24215.jpg
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AMPK
Expert Level 3
Galaxy S
You can rotate the image before upload.
nishantbhb
Active Level 3
Galaxy S
Lol. What if you are sharing 20 images at once? And why would i want to take this overhead when things work just fine with all other brands?
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stuck_cam
Active Level 3
Galaxy S
Are you using normal version of whatsapp or beta version?...

If not, try uninstalling whatsapp and install again.
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nishantbhb
Active Level 3
Galaxy S
Normal. Tried reinstalling. Nothing.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred. 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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