Ringtone selection problem

[Ayanjeet]

I have downloaded .aac file from whatsapp msgs and I would like to set that music as my ringtone. Could anybody guide me.

[Addyzaccount]

is it visible in google play music app?

[Ayanjeet]

yes it is visible.

[admin_]

"Thanks for sharing your concern. Kindly check mentioned steps to overcome the issue.

1. Go to setting >> Profile>> add ringtone>> select file .

In case the issue still remains, we welcome you to approach us via remote access feature under support option in Samsung Members App.
"

[Ayanjeet]

thanx admin.. Issue is resolved. but due to some unknown reason I could not able to add the particular ringtone, then from my files I copied the tone in ringtone folder, and the problem got resolved.

[AnujJerry]

hi Admin..i am using samsung j7 prime, and i have downloaded ringtones from google.But i am not able to use them as my ringtome.I have followed the steps already_ settings- ringtones- add from phone- it shows as adding as well but it doesnt get added.Please help

[Sivanagakumar]

hello admin.. At present I am using a custom ringtone and now I want to set any system default ringtone.. when I open the settings to change the ringtone.. I am asked to select the path... where should I search?? Please help.. thanks in advance..