Request for Free Repair – Pink Line Display Issue on Samsung S22 Ultra

[umeraa]

I am writing to report a display issue with my Samsung Galaxy S22 Ultra. Recently, a persistent pink line appeared on the screen, which is affecting the device’s usability.

I have learned that this issue has been acknowledged by Samsung as a known defect in the S22 Ultra series, and the brand has assured customers of a free repair/replacement of the display panel under this program.

I kindly request your assistance in arranging a free repair or replacement of the display panel as per Samsung’s official commitment. Please guide me regarding the nearest authorized service center and the required process.

I appreciate your prompt attention to this matter and look forward to your support.

[Nira78]

Go to samsung service center.If your Handset is < 3 year. And having no damage. Then Samsung ll help u to replace the screen

[umeraa]

I've already done that they're saying to pay 24k but for what the cause has been arrived bcz of update and as the Samsung mew policy they're doing screen replacement for Free then why should I pay?

[Nira78]

Escalate this to samsung service care mail id. Also ask them the escalation matrix . Where you can also get the person name and number. Service persons are very clever.

[RedBullRussia]

Pls visit service centre

[umeraa]

I've already done that they're saying to pay 24k but for what the cause has been arrived bcz of update and as the Samsung mew policy they're doing screen replacement for Free then why should I pay?

[Kunapatra]

Please visit the nearby Samsung Service Center. Keep the original bill and box with you.

[umeraa]

I've already done that they're saying to pay 24k but for what the cause has been arrived bcz of update and as the Samsung mew policy they're doing screen replacement for Free then why should I pay?

[Cutegril90]

🙏😂

[Cutegril90]

Good 🙏