Original topic:

Regarding s9 plus battery changing

(Topic created on: 11-05-2020 06:20 PM)
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Ratheesh0110
Active Level 3
Options
Galaxy S

I am using the galaxy s9 plus since 1year. Now iam facing battery backup issue. I am thinking for changing the battery. If i change battery the backup issue will solve ?? Please help...

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4 Comments
Pratyušh
Active Level 7
Galaxy S
yes it will resolve the issue
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Galaxy S
Yes , if you change your battery it will solve your battery backup problem l. Li-ion batteries degrade over charges so its normal to get reduced battery life from your phone as it ages.
FearLesS007
Active Level 7
Galaxy S
yes definitely
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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