Why can't I open .HEIC pics from my Galaxy S8. I can't open pics from my friends who's having iPhone. Other phones like One plus supports .heic why not Samsung then?
Thanks for being with Samsung and sharing your concern. We would like to inform you that the file format you are trying to access in your device is not supported in your device. We would request you to convert the file to some other format and check the issue. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
