Rear Camera image is whitish when using flashy

[Jittiॐ]

I recently updated my Galaxy S20 Plus with new UI 3.1 update with DBT region firmware. Everything is working fine but Rear Camera photo with flash is coming whitish as shown in picture. I have cleaned cache and data but problem still there. Any suggestions guys??

[Haridev18]

if you click a photo using flash in a room having enough light it will happen....While Clicking the photo focus on the face...or Use Pro mode

[Jittiॐ]

I know it but this wasn't happened earlier...while if i take picture in portrait mode or using pro mode this problem not occur.

[Jittiॐ]

actually this is happening in low light also...

[Jittiॐ]

Can anyone confirm the same problem in their device after One UI 3.1 update?

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Puneetsharma]

Yes i have noticed when use rear camera with flash pictures came out very overexposed.

[Jittiॐ]

you can report the same to samsung by registering your problem in Samsung Members App as mentioned above. Samsung will acknowledge the same. But dont know when will they solve this issue

[Puneetsharma]

may be after software update

[Jittiॐ]

I dont think so...because this month they are providing security updates only.