We apologize for the USB connectivity issue facing in the device. We recommend you to follow below steps to fix the connectivity issue:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Check with original cable. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch. - If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
