Problems after pie update

[MHMimul]

Im facing lots of problem after android 9.0(pie) one ui update on my samsung galaxy s8 (exynos,G950F)...My bluetooth ia not working. Samsung music+several other apps keep crashing..How to solve those proboems? plase help me

[sen001]

Clear the cache of the mobile. Shutdown the device. Then hold power+vol down+Bixby, phone will vibrate and restart. There use vol button to choose Clear cache. Hope this will solve your problem.

[MHMimul]

I tried as you said but still not working... Any other solution?

[sen001]

Reset is another option. If your mobile is under warranty then you should get in checked in Samsung Care.

[MHMimul]

already reset 2 time...reset fixes the problem for some time but it starts the problem again.

[admin_]

Thanks for being with Samsung and sharing the concern. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select app >> Clear Cache.
4) Run the device in the safe mode.
If issue still persists then the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.