Original topic:

Problem in the night mode of the camera of Samsung S20 FE 5g

(Topic created on: 10-06-2022 04:57 PM)
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utkvas
Beginner Level 3
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Galaxy S
I bought this phone 2 days ago and and now just after updating September security patch I am facing a lot of issues with the night mode.
The photos in the night mode are taking too much time in processing and in many cases the picures are getting blurred.m ll I want the company to solve this issue as soon as possible by bringing the new security update to make the night mode look better 
4 Comments
Saif007_
Active Level 5
Galaxy S
I am also facing the same night mode issue with my galaxy s20fe 5g. The picture are coming as if some black layer has been applied over it. Totally unusable. Please Samsung fix this issue
sychobob
Active Level 1
Galaxy S

I am also facing this problem. Once night mode selected, I press the white button to take the picture, I see the 3 to 5 seconds countdown then the picture is taken and then processing is taking for ever, sometimes between 15 to 20 seconds and the picture quality is not the same as before the September update. Samsung can you please solve this problem.

Gaurav1093
Beginner Level 4
Galaxy S
Same here... Facing the issue with night mode... Getting this white film in the photos.20221007_213700_1000005771_1665158861.jpg
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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