Original topic:

Problem in Bluetooth connectivity

(Topic created on: 02-08-2025 09:41 PM)
271 Views
rahber
Active Level 2
Options
Galaxy S
Following the update to my S24 Ultra, I am experiencing Bluetooth connectivity issues. Specifically, the switching of buds and volume control are malfunctioning, defaulting to call audio volume instead of music volume. I have already attempted troubleshooting, including network and Bluetooth resets.
6 Comments
rekhq
Beginner Level 3
Galaxy S
Bluetooth doesn't connection
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rekhq
Beginner Level 3
Galaxy S
What is problem
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mansurijanabben
Beginner Level 2
Galaxy S
Bluetooth not cannot
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service Centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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