Original topic:

Prebook Offer Problem

(Topic created on: 03-15-2019 07:37 AM)
656 Views
abhaidwivedi
Active Level 7
Options
Galaxy S
I Am Not Able To Redeem Prebook Offer Of S10+
Anyone Else Is Getting The Same?
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4 Comments
naruto1
Active Level 5
Galaxy S
Sir you need to download samsung shop application and sign with that number which you used for pre booking after 2 days you will get the option see of i am eligible when you click on that it will ask the number again and send you the otp when u validate it will automatically show you are eligible and then you can buy the product you want...By the way congratulations for your new phone
sukruth29
Active Level 5
Galaxy S
Sir you need to download samsung shop application and sign with that number which you used for pre booking after 2 days you will get the option see of i am eligible when you click on that it will ask the number again and send you the otp when u validate it will automatically show you are eligible and then you can buy the product you want...By the way congratulations for your new phone
GauravDwivedi7
Beginner Level 2
Galaxy S
I got the phone on 12th. The number is on since then.First it was saying that I was not eligible for the offer.Then I updated the app today. Now the app just hangs and stops after 3-4 seconds. I pre-ordered the phone on 4th march.
abhaidwivedi
Active Level 7
Galaxy S
@gaurav same thing is happening with me
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