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Original topic:

Power saver not working as expected.

(Topic created on: 08-08-2022 08:19 AM)
178 Views
harshit_gupta
Active Level 4
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‎08-08-2022 08:19 AM in 

Galaxy S
"Limit apps and home screen" option in Power Saver do not revert the changes that it makes to the settings. For example, the Refresh rate is always set to "Standard" from "High" even the power saver is turned OFF after recharging the battery. Also, AOD is turned OFF. I've to manually turn such settings to ON. If this is a bug please fix this, if isn't then introduce this feature. We really need this. Settings must be reverted to original when power saver is turned OFF. I've attached the SS of the option due to which this is happening. Hope this make sense. 

image


1 Comment
cs_member8
Moderator
Moderator
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‎08-21-2022 11:27 PM in 

Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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