Original topic:

Post Feb 2022 security patch issues

(Topic created on: 02-18-2022 12:02 PM)
940 Views
TheSilentLensman
Active Level 2
Options
Galaxy S
I updated my S21 Ultra yesterday with the Feb 2022 security patch and now, the videos on Netflix and Amazon Prime Videos are not working. It just shows 'loading' for some time and then shows a message as below.


Error 
There's a problem with this video which might be solved automatically by restarting your device. If this problem continues, please contact Amazon Customer Service at https://www.primevideo.com/ww-av-android-contactus
Error code: DECRYPTION_FAILURE

Since this is post the patch update and multiple apps affected, thought that it has to a connected issue. Anyone else facing the same issue?









14 Comments
sky99
Active Level 6
Galaxy S
Yeah i just updated in the morning and tried out now. Facing the same issues. Also the downloaded videos don't play.
sky99
Active Level 6
Galaxy S
Also do you feel the phone is slow now a bit.
0 Likes
Galaxy S
Indeed a bit of lag is there, like a brain freeze
sky99
Active Level 6
Galaxy S
Yeah keyboard typing is also feeling slow. It just feels like a hurried update with many issues.
0 Likes
Galaxy S
Just saw another post by a member on the performance stats pre and post update. Check for 'S21 ultra Feb update performance comparison' under Galaxy S.
sky99
Active Level 6
Galaxy S
Yeah performance has dropped
0 Likes
faliah
Beginner Level 2
Galaxy S
I am not able to view Netflix amd some tv chanels. Also not able to use smart view.
Anilvashi
Active Level 1
Galaxy S
Facing same issues with S21 ultra after feb update....prime,Netflix,Sony LIV videos are not playing ( shows error) ....any solution...please
sky99
Active Level 6
Galaxy S
There will be an update soon. Till then the problem will persist. Something was wrong with the new update