Original topic:

Poor call quality on s8plus

(Topic created on: 05-12-2017 03:35 PM)
157 Views
Garry26
Beginner Level 4
Options
Galaxy S
Whenever i'm on a call, it makes like this screeching noise when the person on the other line is talking. It's not all the time. Sometime other complain about disturbance and something like noise of air.. Signal are okay though.. Any suggestions???
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5 Comments
Raj2050
Active Level 2
Galaxy S
try different sim card and see
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MaverickSumit
Active Level 9
Galaxy S
Its because of your network provider. Try changing SIM settings or get a new SIM.
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ashishsingh
Active Level 8
Galaxy S
If you are using jio, it has bad call quality some times as something is echoing
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admin_
Expert Level 5
Galaxy S
Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
LZ
Active Level 2
Galaxy S
Same problem with My new pre booked S8 what is this