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Original topic:

Poor battery backup

(Topic created on: 04-20-2024 03:59 PM)
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pillella
Active Level 1
Options
Galaxy S
Why s 21 fe 5g have only 5hrs battery at full charge

2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.

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7 Comments
Dhruvkholia24
Active Level 3
Galaxy S
If you dont use Samsung health uninstall it
Turn on power saving
On settings go to battery and see which app is using more battery , then turn them to sleep if you use frequently and in deep sleep if you dont use the app.
Turn off unnecessary settings like wifi bluetooth mobile data while you are not using your phone
Try not to fast charge and use your device from 20-30 % to 80-90%.
See youtube videos on battery health.
If these has not improved you battery life then go to service centre to replace a new battery.
pillella
Active Level 1
Galaxy S
But the best idea is switch off the phone permanently and keep it away
Dhruvkholia24
Active Level 3
Galaxy S
You can go to support page in samsung members app
Click FAQs
Click BATTERY AND CHARGING
click BATTERY DRAINS QUICKLY
Here you will find more information
Also check your phone's battery life in diagnostics in app
I recommend you to turn on the protect battery to85 % option . Charging to 100 % on daily basis degrade the battery faster than normal and not let the phone drain to 20-30%.
I also have a samsung phone with 3000 mah battery , it gives me almost 10 hours of battery backup and I follow the same points.
Sorry if you don't find these helpful😬
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pillella
Active Level 1
Galaxy S
Which phone your using plz mention
Dhruvkholia24
Active Level 3
Galaxy S
Galaxy J7 Nxt
With 3000 mAh Lithium-ion battery
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Solution
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.